Sometimes “hold” happens. And when it does, the opportunity avails itself to promote key aspects of your business. Survey after survey shows that callers prefer customized on-hold-messaging content over silence or music only. Customized on-hold-messaging also reassures the caller they are connected with the right place. MacDonald Audio provides custom on-hold-messaging services to clients throughout the United States & Canada.
VoIP, PBX, hardware, installation, & support
We work with all types and suppliers of VoIP based telephone systems. For PBX phone systems use only American-made, commercial-grade digital messaging hardware (which connects to your telephone system and feeds your on-hold circuit). Professional installation service is provided by certified technicians. Support is available by both phone and email Monday through Friday from 7am to 5pm, eastern standard time.
On-Hold-Messaging Benefits