One of the major benefits of a cloud-based or VoIP telephone system is that incoming calls can be answered without a live operator, and then routed to the correct department. This function of answering calls by automation is known as the “auto attendant”. This means the voice quality, navigation clarity, and delivery of the auto attendant is the first impression the business makes to the incoming phone caller. Ensure that your business is making its best first impression by having MacDonald Audio write and record your auto attendant greeting.
As important as the recording quality is the accuracy of the navigational prompts offered to the caller. While these may seem obvious, careful deliberation to the prompts and cues is needed to make sure calls reach their desired destination. MacDonald Audio will work with your team to make certain the navigation is on point.
Auto-attendant recordings can be purchased on a one-time basis or bundled with other services like customized on-hold-marketing, voice mail prompts, and after hours/weekend/holiday recordings.
Services include: