Gold-On-Hold, established in 1991 and originally based in Hemlock, Michigan, was an early entry into the emerging on-hold-messaging industry. With superior script writing and exceptional voice talent, Gold-On-Hold was able to deliver top-quality on-hold-messaging services to clients throughout the Midwest & Canada.

MacDonald Audio Inc, established in 1994 and based in Cadillac, Michigan, is also a provider of customized on-hold-messaging services, with clients throughout the continental United States. On May 1, 2022, MacDonald Audio agreed to purchase Gold-On-Hold -- and is committed to providing the same quality on-hold-messaging services.

Gold-On-Hold customers can expect the same caring customer service, quick turnarounds on script writing and new audio productions, a full spectrum of music options, plus a wide assortment of male and female professional announcers from which to choose. Click here to preview available voice talent.

In addition to professional on-hold-messaging services, Gold-On-Hold customers can now also take advantage of streaming music services and in-store-messaging from MacDonald Audio. Click here to learn more about streaming music services and here to learn more about in-store-messaging.

If you have questions regarding your Gold-On-Hold script or audio production, email Shane McIntosh, or call him at (231) 775-9900.

For questions about your invoice or account status, email Amy Cox, or call her at (231) 775-9900.

For all other questions, email Andrew MacDonald, or call him at (231) 920-5311.

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